Return & Refund Policy
Effective Date: [7-16-2025]
At Breezen & Bloom, your satisfaction is our priority. While we take great care in preparing and delivering your order, we understand that issues can occasionally arise. Please read our return and refund policy carefully.
ποΈ 10-Day Return Window
You may request a return within 10 days of receiving your order, but only under the following conditions:
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You received the wrong item
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The item was damaged or defective upon arrival
π« Non-Returnable Items
Due to hygiene and safety concerns, we do not accept returns for the following:
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Opened or used perfumes
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Perfumes were damaged after delivery
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Items without original packaging
β Return Eligibility Criteria
To qualify for a return:
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The item must be unused, in its original condition, and in the original packaging
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You must notify us within 10 days of receiving the order
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You must provide photo or video proof of the damage or issue
πΈ Refunds
Once your return is approved:
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You will be offered either a replacement, a store credit, or a full refund (in case of a mistake from our side)
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Refunds will be processed within 5β7 business days after we receive and verify the return
π Return Process
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Contact us at essarehman428@gmail.comΒ or via WhatsApp with your order number and issue details
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Attach clear photos/videos showing the damage or error
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Our team will guide you through the next steps
π¦ Shipping Costs
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If the error is on our end (wrong or damaged item), we will cover the return shipping cost.
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If the item is returned for any other reason, the customer will bear the return shipping cost (if applicable and approved).
π¬ Need Help?
Weβre here to assist!
π§ Email: essarehman428@gmail.com
π± WhatsApp: 03274366561